NTC Tours is a shuttle service company that provides airport transfers, corporate transfers, shuttle services, and safaris. We gather and process personal data. We will gather contact information, including your name and location, phone number, email address, and any comments you offer. We may gather app usage information via “cookies,” which allow us to collect regular internet visitor usage information.

NTC Tours cares about your privacy, security, and online safety regarding your personal information. We undertake to process any personal information of our customers and stakeholders registered in our legislated processes in accordance with the conditions of lawful processing as set out in terms of Protection of Personal Information (POPI) Act.

We may disclose your information:

• Where we have a duty or a right to disclose in terms of law or industry codes;
• Where we believe it is necessary to protect our rights.

Definitions

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

• Physical security;
• Computer and network security;
• Access to personal information;
• Secure communications;
• Retention and disposal of information;
• Acceptable usage of personal information;
• Governance and regulatory issues;
• Monitoring access and usage of private information;
• Investigating and reacting to security incidents.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

Accessing, changing or removing your personal information

You may ask us to access, change or remove your personal information from our records. To do this, simply contact us at the numbers/addresses as provided on our app and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.